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RentGuarantor.com vs Dot Property: most-reported complaints compared

Most-reported issues at RentGuarantor.com and Dot Property, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

RentGuarantor.com

TrustScore 4.6 · 491 reviews on Trustpilot.

100 reviews analysed, 2026-02-12 to 2026-10-01.

Complaint rate (recent window): 8%

100% of negative reviews get a company reply.

Support unhelpful38%
Refund refused25%
Other25%
Support unreachable25%
“they replied 6 DAYS later”
1★ Trustpilot review, 2026-08-02

Dot Property

TrustScore 2.5 · 5 reviews on Trustpilot.

5 reviews analysed, 2018-03-09 to 2026-04-11.

Complaint rate (recent window): 80%

0% of negative reviews get a company reply.

Misleading pricing50%
“this property has been gone for a long time. The update is so lousy.”
1★ Trustpilot review, 2024-07-21

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, RentGuarantor.com or Dot Property.