Protect Line - Life Insurance vs Store Insure: most-reported complaints compared
Most-reported issues at Protect Line - Life Insurance and Store Insure, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Protect Line - Life Insurance
TrustScore 4.9 · 48,772 reviews on Trustpilot.
748 reviews analysed, 2025-07-26 to 2026-11-12.
Complaint rate (recent window): 2%
61% of negative reviews get a company reply.
“gave us a different price.”
Store Insure
TrustScore 4.8 · 1,481 reviews on Trustpilot.
232 reviews analysed, 2018-05-12 to 2026-08-14.
Complaint rate (recent window): 2%
0% of negative reviews get a company reply.
“You can’t renew an existing policy or buy a new one, which is extremely frustrating”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Protect Line - Life Insurance | Store Insure |
|---|---|---|
| Support unhelpful | 27% | 13% |
| Other | 25% | 23% |
| Support unreachable | 23% | 10% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Protect Line - Life Insurance or Store Insure.