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Prime Flights vs SKYWITHCLASS: most-reported complaints compared

Most-reported issues at Prime Flights and SKYWITHCLASS, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Prime Flights

TrustScore 4.9 · 698 reviews on Trustpilot.

321 reviews analysed, 2025-04-12 to 2026-11-07.

Complaint rate (recent window): 1%

0% of negative reviews get a company reply.

Support unhelpful50%
“they refused any compromise at all, and I now have to take them to small claims court to try to recover my money.”
1★ Trustpilot review, 2026-11-07

SKYWITHCLASS

TrustScore 4.9 · 2,343 reviews on Trustpilot.

381 reviews analysed, 2021-10-15 to 2026-11-01.

Complaint rate (recent window): 3%

64% of negative reviews get a company reply.

Support unhelpful33%
Misleading pricing33%
Overcharging24%
Support unreachable13%
Not as described13%
“They are lying all the time . First about the tickets.”
1★ Trustpilot review, 2022-04-15

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssuePrime FlightsSKYWITHCLASS
Support unhelpful50%33%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Prime Flights or SKYWITHCLASS.