OneMain Financial vs LendingTree: most-reported complaints compared
Most-reported issues at OneMain Financial and LendingTree, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
OneMain Financial
TrustScore 4.6 · 82,012 reviews on Trustpilot.
2,575 reviews analysed, 2023-07-25 to 2026-11-12.
Complaint rate (recent window): 9%
83% of negative reviews get a company reply.
“Very disrespectful tone and attitude. I simply asked what would be the monthly payments”
LendingTree
TrustScore 4.5 · 17,515 reviews on Trustpilot.
612 reviews analysed, 2026-05-05 to 2026-11-12.
Complaint rate (recent window): 12%
65% of negative reviews get a company reply.
“they sold my information and i get texts everyday, phone calls a few times a week and emails… all unsolicited and very annoying.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | OneMain Financial | LendingTree |
|---|---|---|
| Support unhelpful | 32% | 16% |
| Other | 18% | 42% |
| Misleading pricing | 17% | 11% |
| Billing errors | 13% | 11% |
| Support unreachable | 11% | 11% |
| Overcharging | 10% | 6% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, OneMain Financial or LendingTree.