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Kovo vs Uncapped: most-reported complaints compared

Most-reported issues at Kovo and Uncapped, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Kovo

TrustScore 4.9 · 20,914 reviews on Trustpilot.

5,316 reviews analysed, 2025-12-02 to 2026-11-13.

Complaint rate (recent window): 0%

100% of negative reviews get a company reply.

Misleading pricing27%
Other24%
Billing errors16%
Account/app problems13%
Aggressive collections8%
“Misleading marketing had me believing I was getting a personal loan.”
1★ Trustpilot review, 2026-03-03

Uncapped

TrustScore 4.6 · 286 reviews on Trustpilot.

116 reviews analysed, 2025-03-12 to 2026-10-07.

Complaint rate (recent window): 9%

67% of negative reviews get a company reply.

Support unreachable46%
Support unhelpful18%
“Not able to communicate with the business. I even scheduled a meeting and received no response.”
1★ Trustpilot review, 2026-04-24

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueKovoUncapped
Support unhelpful6%18%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Kovo or Uncapped.