Hotstar vs Shutterstock: most-reported complaints compared
Most-reported issues at Hotstar and Shutterstock, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Hotstar
TrustScore 1.6 · 128 reviews on Trustpilot.
103 reviews analysed, 2020-06-07 to 2026-11-03.
Complaint rate (recent window): 87%
0% of negative reviews get a company reply.
“They sold the subscription even when they knew that it doesn't work in Canada. They won't give me refund.”
Shutterstock
TrustScore 1.2 · 2,773 reviews on Trustpilot.
104 reviews analysed, 2025-10-09 to 2026-11-02.
Complaint rate (recent window): 95%
0% of negative reviews get a company reply.
“I signed up for what I believed was a monthly plan to get a few pictures, but it turned out to be an annual subscription”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Hotstar | Shutterstock |
|---|---|---|
| Misleading pricing | 16% | 20% |
| Support unhelpful | 13% | 16% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Hotstar or Shutterstock.