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Hometree Finance vs ECO-WORTHY UK: most-reported complaints compared

Most-reported issues at Hometree Finance and ECO-WORTHY UK, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Hometree Finance

TrustScore 4.8 · 340 reviews on Trustpilot.

180 reviews analysed, 2023-02-20 to 2026-11-02.

Complaint rate (recent window): 2%

100% of negative reviews get a company reply.

Contract term changes50%
Overcharging36%
Support unhelpful29%
Poor core service21%
“Price has gone up by over a third since I took the plan out.”
1★ Trustpilot review, 2023-11-02

ECO-WORTHY UK

TrustScore 4.3 · 175 reviews on Trustpilot.

106 reviews analysed, 2025-03-05 to 2026-09-16.

Complaint rate (recent window): 18%

63% of negative reviews get a company reply.

Faulty product58%
Support unhelpful42%
Delivery failed26%
Warranty disputes21%
Support unreachable16%
“My attempts to get technical support from the UK team have been completely ignored”
1★ Trustpilot review, 2025-10-22

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueHometree FinanceECO-WORTHY UK
Support unhelpful29%42%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Hometree Finance or ECO-WORTHY UK.