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Godrej & Boyce Manufacturing. Co. Ltd. vs Morphy Richards UK: most-reported complaints compared

Most-reported issues at Godrej & Boyce Manufacturing. Co. Ltd. and Morphy Richards UK, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Godrej & Boyce Manufacturing. Co. Ltd.

TrustScore 2.4 · 7 reviews on Trustpilot.

7 reviews analysed, 2024-06-19 to 2026-10-31.

Complaint rate (recent window): 100%

0% of negative reviews get a company reply.

Support unhelpful86%
Faulty product86%
“firstly wrong n defective product was delivered then it wasn't picked up despite repeated requests”
1★ Trustpilot review, 2026-10-31

Morphy Richards UK

TrustScore 4.3 · 3,825 reviews on Trustpilot.

472 reviews analysed, 2013-01-18 to 2026-11-06.

Complaint rate (recent window): 17%

99% of negative reviews get a company reply.

Faulty product60%
Support unhelpful28%
Warranty disputes25%
Support unreachable20%
Not as described8%
“it didn't work in cooling mode”
1★ Trustpilot review, 2026-07-21

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueGodrej & Boyce Manufacturing. Co. Ltd.Morphy Richards UK
Support unhelpful86%28%
Faulty product86%60%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Godrej & Boyce Manufacturing. Co. Ltd. or Morphy Richards UK.