ComplaintCensus
More

Gasdepot vs G.B.C: most-reported complaints compared

Most-reported issues at Gasdepot and G.B.C, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Gasdepot

TrustScore 4.9 · 1,283 reviews on Trustpilot.

226 reviews analysed, 2020-07-14 to 2026-08-29.

Complaint rate (recent window): 1%

100% of negative reviews get a company reply.

Delivery late38%
Faulty product31%
Support unreachable23%
Delivery failed15%
“They left the package outside my locked gates on a main Road in the rain .”
1★ Trustpilot review, 2026-03-30

G.B.C

TrustScore 4.2 · 1,309 reviews on Trustpilot.

200 reviews analysed, 2019-12-23 to 2026-01-09.

Complaint rate (recent window): 58%

0% of negative reviews get a company reply.

Support unreachable52%
Warranty disputes29%
Other21%
Faulty product18%
Support unhelpful13%
“I lost £2000 and promised 10 years of annual boiler installation as care/repair service.”
1★ Trustpilot review, 2022-07-07

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueGasdepotG.B.C
Faulty product31%18%
Support unreachable23%52%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Gasdepot or G.B.C.