Full Metal Finance / Loan Options vs HFM: most-reported complaints compared
Most-reported issues at Full Metal Finance / Loan Options and HFM, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Full Metal Finance / Loan Options
TrustScore 4.9 · 600 reviews on Trustpilot.
160 reviews analysed, 2024-10-14 to 2026-07-24.
Complaint rate (recent window): 1%
0% of negative reviews get a company reply.
“we was Missold everything”
HFM
TrustScore 4.1 · 2,960 reviews on Trustpilot.
122 reviews analysed, 2026-03-10 to 2026-11-06.
Complaint rate (recent window): 70%
96% of negative reviews get a company reply.
“deposits made through the broker's official flow shouldn't just disappear without a clear resolution”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Full Metal Finance / Loan Options | HFM |
|---|---|---|
| Other | 100% | 8% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Full Metal Finance / Loan Options or HFM.