Full Metal Finance / Loan Options: most-reported complaints
Automated analysis of 160 public Trustpilot reviews published 2024-10-14 to 2026-07-24. TrustScore 4.9 from 600 total reviews — see the Trustpilot page. Quick answer: is Full Metal Finance / Loan Options legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues categorized as 'Other,' with two specific complaints identified in the analyzed period. These reports account for 100% of the identified complaints. One example cited involves a claim that the company misinformed customers about its products. A trend cannot be established yet due to the low number of reviews.
How to reach Full Metal Finance / Loan Options
These are the contact details Full Metal Finance / Loan Options publishes on its Trustpilot profile, as of our last check on 2026-09-24 — phone 01245 373 172, email [email protected], address Suite 25, Ongar Business Centre, The Gables, Fyfield Road, Chipping Ongar, Ongar, Essex, CM5 0GA, GB.
The company claimed its Trustpilot profile on 2020-10-17 and last replied to a negative review on 2025-11-10 — more than six months ago. Trustpilot ranks it 34 of 96 in Finance Broker. We last checked this profile on 2026-09-24 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.
Elsewhere: 4.8★ on Google (6 reviews)
What their policy promises
complaint process: contact Data Protection Officer
“If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.”
complaint process: complain to ICO
“If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).”
complaint process: no fee
“You will not have to pay a fee to access your personal information (or to exercise any of the other rights).”
Quoted verbatim from the company’s own published policy (source page); complaint counts are census classifications. As of 2026-09-13.
Policy-page monitoring
We monitor this company’s published policy page for changes. No changes have been detected since we started watching on 2026-09-14.
Automated change detection on the company’s own published policy page — a record of when the page changed, not a judgement on what changed.
Review provenance: 73 company-invited reviews in the recent window average 4.93★, while 86 organic (uninvited) reviews average 4.93★.
37% of its 155 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: other makes up 100% of this company’s complaints vs a 20% median across 148 ranked companies in its sector.
Review velocity: 35 of this company’s 600 Trustpilot reviews (6%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about Full Metal Finance / Loan Options?
Other
2 reports · 100% of complaints“we was Missold everything”
The company replied on 2025-09-18: “Hi Michael, Thanks for your feedback, however of course this is not the feedback we wish to hear. We do appreciate the comments so that we can look to improve. We understand your frustration with the…”
Our classifier read this reply as a deflection.
“I never gave you or the supplier of your mailing list permission to email my personal email”
The company replied on 2025-11-10: “Hi Gizmo, Thanks for flagging this — and I’m sorry for the frustration. We take data protection seriously and aim to contact businesses only, following ICO guidance under legitimate interests, with…”
Our classifier read this reply as a substantive response.
It promised: to make contact.
Compare Full Metal Finance / Loan Options with…
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-08-12.