Exeter Finance vs LendingTree: most-reported complaints compared
Most-reported issues at Exeter Finance and LendingTree, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Exeter Finance
TrustScore 4.5 · 16,907 reviews on Trustpilot.
1,135 reviews analysed, 2026-05-01 to 2026-11-12.
Complaint rate (recent window): 11%
99% of negative reviews get a company reply.
“Logging in, and interest rate.”
LendingTree
TrustScore 4.5 · 17,515 reviews on Trustpilot.
612 reviews analysed, 2026-05-05 to 2026-11-12.
Complaint rate (recent window): 12%
65% of negative reviews get a company reply.
“they sold my information and i get texts everyday, phone calls a few times a week and emails… all unsolicited and very annoying.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Exeter Finance | LendingTree |
|---|---|---|
| Support unhelpful | 22% | 16% |
| Overcharging | 20% | 6% |
| Other | 13% | 42% |
| Support unreachable | 13% | 11% |
| Billing errors | 9% | 11% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Exeter Finance or LendingTree.