egg Stroller UK vs Jolly Tots: most-reported complaints compared
Most-reported issues at egg Stroller UK and Jolly Tots, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
egg Stroller UK
TrustScore 3.7 · 134 reviews on Trustpilot.
100 reviews analysed, 2022-08-05 to 2026-09-06.
Complaint rate (recent window): 34%
0% of negative reviews get a company reply.
“Had to send the chassis back to get fixed as the front wheels would rattle like a broken supermarket trolley”
Jolly Tots
TrustScore 4.9 · 728 reviews on Trustpilot.
230 reviews analysed, 2022-12-27 to 2026-11-06.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“Item collected but they didn't send out my order.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | egg Stroller UK | Jolly Tots |
|---|---|---|
| Faulty product | 88% | 33% |
| Support unhelpful | 35% | 33% |
| Not as described | 26% | 27% |
| Refund refused | 6% | 20% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, egg Stroller UK or Jolly Tots.