Curtis International vs Swappa: most-reported complaints compared
Most-reported issues at Curtis International and Swappa, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Curtis International
TrustScore 1.2 · 122 reviews on Trustpilot.
104 reviews analysed, 2022-09-29 to 2026-11-06.
Complaint rate (recent window): 98%
0% of negative reviews get a company reply.
“The website was unable to load as it was faulty, my antivirus blocked it. used phone calls and emails NO response.”
Swappa
TrustScore 4.8 · 38,935 reviews on Trustpilot.
1,139 reviews analysed, 2026-04-10 to 2026-11-09.
Complaint rate (recent window): 4%
37% of negative reviews get a company reply.
“Swappa allowed a fraudulent purchase to go through with stolen bank info”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Curtis International | Swappa |
|---|---|---|
| Faulty product | 57% | 19% |
| Support unhelpful | 37% | 29% |
| Support unreachable | 17% | 13% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Curtis International or Swappa.