ComplaintCensus
More

BILL vs Divi Life: most-reported complaints compared

Most-reported issues at BILL and Divi Life, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

BILL

TrustScore 1.6 · 1,682 reviews on Trustpilot.

133 reviews analysed, 2026-02-09 to 2026-11-11.

Complaint rate (recent window): 98%

0% of negative reviews get a company reply.

Support unhelpful43%
Account/app problems39%
Support unreachable33%
Billing errors27%
Other9%
“The verification went to an old email we no longer had access to. Took them days to respond.”
1★ Trustpilot review, 2026-08-12

Divi Life

TrustScore 4.9 · 362 reviews on Trustpilot.

163 reviews analysed, 2025-06-25 to 2026-09-08.

Complaint rate (recent window): 1%

0% of negative reviews get a company reply.

Faulty product67%
“The plugin made our entire website crash”
1★ Trustpilot review, 2026-05-04

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, BILL or Divi Life.