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Better Business Bureau vs Ltddir: most-reported complaints compared

Most-reported issues at Better Business Bureau and Ltddir, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Better Business Bureau

TrustScore 1.5 · 481 reviews on Trustpilot.

103 reviews analysed, 2025-10-04 to 2026-11-07.

Complaint rate (recent window): 68%

0% of negative reviews get a company reply.

Support unhelpful49%
Other33%
Support unreachable13%
Faulty product9%
Account/app problems6%
“BBB is nothing more than a scam, to sell memberships to businesses (to make them appear legit with BBB logo) and harvest your information.”
1★ Trustpilot review, 2025-10-04

Ltddir

TrustScore 2.3 · 6 reviews on Trustpilot.

9 reviews analysed, 2022-11-06 to 2026-10-30.

Complaint rate (recent window): 89%

0% of negative reviews get a company reply.

Refund refused38%
Faulty product38%
Misleading pricing25%
Delivery failed25%
“you have to pay ₱50. And the worst part”
1★ Trustpilot review, 2025-08-19

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueBetter Business BureauLtddir
Faulty product9%38%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Better Business Bureau or Ltddir.