Is Hootsuite legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 100 public Trustpilot reviews published 2024-04-09 to 2026-09-29 — see the Trustpilot page. Not affiliated with Trustpilot or Hootsuite.

Hootsuite is an established company with 556 Trustpilot reviews and a 1.3 TrustScore. In our census of recent reviews, 79% were classified as complaints, most often support unhelpful, subscription trap, overcharging. Elsewhere it scores 3.9★ on Google (as of November 2026). Of 26 company replies to negative reviews analysed, 35% engaged with the specific problem.

What goes wrong most, according to reviewers

Support unhelpful — 28 reports (35% of complaints)
Subscription trap — 18 reports (23% of complaints)
Overcharging — 17 reports (22% of complaints)

Full evidence, quotes and trends: the Hootsuite complaint report.