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Silverfish UK: most-reported complaints

Complaints in recent reviews
12% of 16 recent reviews analysed
Company replies
0% of negative reviews, typically within a day
TrustScore
3.5 from 16 total reviews
Review window analysed
2021-04-30 to 2026-10-07 16 reviews

Automated analysis of 16 public Trustpilot reviews published 2021-04-30 to 2026-10-07. TrustScore 3.5 from 16 total reviews — see the Trustpilot page. Quick answer: is Silverfish UK legit? Issues below reflect what reviewers reported, not findings of wrongdoing.

Based on 16 Trustpilot reviews analysed, no complaint pattern has enough evidence yet to report for Silverfish UK.

Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.

Not enough reviews to establish a trend.

Not enough evidenced complaints yet to report specific failure modes for this company.

How to reach Silverfish UK

These are the contact details Silverfish UK publishes on its Trustpilot profile, as of our last check on 2026-11-10 — phone 01752 843 882, email [email protected], address Silverfish UK Ltd. Units 3a-3c Woodacre Court, Saltash Parkway Industrial Estate, Burraton Road, Saltash, PL12 6LY, GB.

2complaints identified
12%of recent reviews analysed
0%of negative reviews get a company reply, typically within a day

The company claimed its Trustpilot profile on 2023-08-01. We last checked this profile on 2026-11-10 and found 1 new review. These are facts Trustpilot publishes about the profile, as of our last harvest.

Forum footprint: 3 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count. Recent thread titles: “E: 10/09 Win A Mondraker Plus Bike & A Witter Bike Rack Worth Over £4,000”, “E: 06/06 Win a pair of 2026 Fox 36 Factory forks plus a bundle of Peaty's Products (Cycling) - NL”, “E:31/03 Win a Birzman Studio Tool Box worth £499 (NL)”.

Elsewhere: 4.7★ on Google (39 reviews, as of November 2026) — a 1.2-star gap between its Trustpilot and Google scores.

TrustScore over time

TrustScore history: 2026-08-26 4.5 → 2026-11-10 3.52.03.04.05.02026-08-262026-10-082026-10-202026-11-103.5

4.5 → 3.5 across 4 census measurements since 2026-08-26. Our own record, independent of Trustpilot’s display.

Reply behaviour over time

Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal:

Show all 4 dated readings

2026-08-26 (0%, 0.0d) · 2026-10-08 (0%, 0.0d) · 2026-10-20 (0%, 0.0d) · 2026-11-10 (0%, 0.0d).

Review velocity: 2 of this company’s 16 Trustpilot reviews (12%) were written in the last 12 months.

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-10-08.