Uswich vs Utilita: most-reported complaints compared
Most-reported issues at Uswich and Utilita, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Uswich
TrustScore 4.7 · 70 reviews on Trustpilot.
70 reviews analysed, 2016-02-17 to 2025-12-04.
Complaint rate (recent window): 6%
0% of negative reviews get a company reply.
“tariff was then almost doubled within a few months by the new supplier”
Utilita
TrustScore 4.3 · 113,282 reviews on Trustpilot.
1,764 reviews analysed, 2025-01-07 to 2026-11-11.
Complaint rate (recent window): 19%
99% of negative reviews get a company reply.
“his attitude was very rude and no will to help at all, keep me on hold for very long times.”
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Uswich or Utilita.