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Uswich vs ScottishPower: most-reported complaints compared

Most-reported issues at Uswich and ScottishPower, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Uswich

TrustScore 4.7 · 70 reviews on Trustpilot.

70 reviews analysed, 2016-02-17 to 2025-12-04.

Complaint rate (recent window): 6%

0% of negative reviews get a company reply.

Misleading pricing75%
“tariff was then almost doubled within a few months by the new supplier”
1★ Trustpilot review, 2021-05-04

ScottishPower

TrustScore 4.4 · 218,285 reviews on Trustpilot.

6,602 reviews analysed, 2026-05-24 to 2026-11-12.

Complaint rate (recent window): 10%

95% of negative reviews get a company reply.

Support unhelpful36%
Billing errors22%
Support unreachable17%
Account/app problems15%
Poor core service7%
“a debt collector turning up at our door”
1★ Trustpilot review, 2026-08-11

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Uswich or ScottishPower.