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SAE Institute vs Trinity College London: most-reported complaints compared

Most-reported issues at SAE Institute and Trinity College London, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

SAE Institute

TrustScore 2.7 · 8 reviews on Trustpilot.

8 reviews analysed, 2025-01-02 to 2026-07-22.

Complaint rate (recent window): 75%

0% of negative reviews get a company reply.

Other67%
“Leider wurde der Kurs bereits zum zweiten Mal abgesagt”
2★ Trustpilot review, 2026-07-14

Trinity College London

TrustScore 4.9 · 81,190 reviews on Trustpilot.

5,288 reviews analysed, 2023-10-31 to 2026-11-12.

Complaint rate (recent window): 1%

88% of negative reviews get a company reply.

Other38%
Support unhelpful23%
Overcharging12%
Poor core service5%
Account/app problems4%
“£160 for a 10-minute test. That works out to £16 per minute”
1★ Trustpilot review, 2026-05-30

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueSAE InstituteTrinity College London
Other67%38%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, SAE Institute or Trinity College London.