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Fluro vs Nucleus Commercial Finance: most-reported complaints compared

Most-reported issues at Fluro and Nucleus Commercial Finance, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Fluro

TrustScore 5 · 3,045 reviews on Trustpilot.

287 reviews analysed, 2022-11-17 to 2026-09-07.

Complaint rate (recent window): 1%

100% of negative reviews get a company reply.

Other35%
Misleading pricing22%
Aggressive collections14%
Support unreachable14%
Support unhelpful11%
“told no on a £482 repayment”
1★ Trustpilot review, 2023-06-21

Nucleus Commercial Finance

TrustScore 4.8 · 669 reviews on Trustpilot.

100 reviews analysed, 2025-11-06 to 2026-08-03.

Complaint rate (recent window): 5%

0% of negative reviews get a company reply.

Billing errors40%
Contract term changes40%
“advised I would have to pay a £250 late payment charge”
1★ Trustpilot review, 2026-07-28

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueFluroNucleus Commercial Finance
Billing errors11%40%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Fluro or Nucleus Commercial Finance.