Combined Insurance (US) vs Good2Go Auto Insurance: most-reported complaints compared
Most-reported issues at Combined Insurance (US) and Good2Go Auto Insurance, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Combined Insurance (US)
TrustScore 4.7 · 2,031 reviews on Trustpilot.
608 reviews analysed, 2023-02-22 to 2026-11-06.
Complaint rate (recent window): 6%
60% of negative reviews get a company reply.
“Combined has never paid a claim without denying it.”
Good2Go Auto Insurance
TrustScore 4.8 · 957 reviews on Trustpilot.
160 reviews analysed, 2025-08-22 to 2026-08-17.
Complaint rate (recent window): 4%
100% of negative reviews get a company reply.
“at the time of payment the total amount changed completely.”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Combined Insurance (US) | Good2Go Auto Insurance |
|---|---|---|
| Support unhelpful | 38% | 57% |
| Support unreachable | 18% | 29% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Combined Insurance (US) or Good2Go Auto Insurance.