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Cobalt Corporate Travel vs Go Real Travel: most-reported complaints compared

Most-reported issues at Cobalt Corporate Travel and Go Real Travel, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Cobalt Corporate Travel

TrustScore 4.9 · 238 reviews on Trustpilot.

168 reviews analysed, 2024-01-13 to 2026-10-13.

Complaint rate (recent window): 1%

0% of negative reviews get a company reply.

Support unreachable100%
“Send 4 emails no reply, chat no reply”
2★ Trustpilot review, 2026-10-13

Go Real Travel

TrustScore 4.9 · 494 reviews on Trustpilot.

160 reviews analysed, 2019-10-23 to 2026-08-12.

Complaint rate (recent window): 6%

0% of negative reviews get a company reply.

Support unreachable50%
Overcharging30%
Other30%
Billing errors20%
“the customer service was unresponsive”
1★ Trustpilot review, 2020-12-28

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueCobalt Corporate TravelGo Real Travel
Support unreachable100%50%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Cobalt Corporate Travel or Go Real Travel.