CJS CD Keys vs Steam: most-reported complaints compared
Most-reported issues at CJS CD Keys and Steam, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
CJS CD Keys
TrustScore 3.9 · 133,678 reviews on Trustpilot.
1,593 reviews analysed, 2024-11-15 to 2026-11-10.
Complaint rate (recent window): 33%
57% of negative reviews get a company reply.
“4 keys bought. None of them work.”
Steam
TrustScore 2 · 560 reviews on Trustpilot.
105 reviews analysed, 2024-11-27 to 2026-11-10.
Complaint rate (recent window): 71%
0% of negative reviews get a company reply.
“Their support is super passive-aggressive and super unhelpful”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | CJS CD Keys | Steam |
|---|---|---|
| Faulty product | 39% | 16% |
| Support unhelpful | 35% | 40% |
| Refund refused | 19% | 29% |
| Support unreachable | 17% | 9% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, CJS CD Keys or Steam.