Above Lending vs Reach Financial™: most-reported complaints compared
Most-reported issues at Above Lending and Reach Financial™, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Above Lending
TrustScore 4.9 · 5,537 reviews on Trustpilot.
628 reviews analysed, 2025-04-18 to 2026-11-05.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“transparency of the loan details is appalling”
Reach Financial™
TrustScore 4.9 · 3,279 reviews on Trustpilot.
489 reviews analysed, 2021-05-24 to 2026-11-06.
Complaint rate (recent window): 3%
41% of negative reviews get a company reply.
“Steer clear of this shady company!!!”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Above Lending | Reach Financial™ |
|---|---|---|
| Misleading pricing | 39% | 20% |
| Other | 23% | 30% |
| Overcharging | 21% | 16% |
| Support unhelpful | 12% | 12% |
| Billing errors | 7% | 18% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Above Lending or Reach Financial™.