Is Squarespace legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 814 public Trustpilot reviews published 2026-04-16 to 2026-11-12 — see the Trustpilot page. Not affiliated with Trustpilot or Squarespace.

Squarespace is an established company with 6,488 Trustpilot reviews and a 3.5 TrustScore. In our census of recent reviews, 19% were classified as complaints, most often support unhelpful, support unreachable, account/app problems. Of 623 company replies to negative reviews analysed, 32% engaged with the specific problem.

What goes wrong most, according to reviewers

Support unhelpful — 233 reports (39% of complaints)
Support unreachable — 170 reports (29% of complaints)
Account/app problems — 117 reports (20% of complaints), rising

Full evidence, quotes and trends: the Squarespace complaint report.