Is Salt Mobile legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 116 public Trustpilot reviews published 2025-08-19 to 2026-11-09 — see the Trustpilot page. Not affiliated with Trustpilot or Salt Mobile.

Trustpilot lists this business as not currently collecting reviews. See the Trustpilot page for the current status.

Salt Mobile is an established company with 5,762 Trustpilot reviews and a 1.3 TrustScore. In our census of recent reviews, 93% were classified as complaints, most often support unhelpful, hard to cancel, poor core service. Elsewhere it scores 3.5★ on Google (as of November 2026). Of 101 company replies to negative reviews analysed, 24% engaged with the specific problem.

What goes wrong most, according to reviewers

Support unhelpful — 32 reports (30% of complaints)
Hard to cancel — 25 reports (23% of complaints)
Poor core service — 23 reports (21% of complaints)

Full evidence, quotes and trends: the Salt Mobile complaint report.