Is FirstPort legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 916 public Trustpilot reviews published 2021-01-27 to 2026-11-09 — see the Trustpilot page. Not affiliated with Trustpilot or FirstPort.

FirstPort is an established company with 24,602 Trustpilot reviews and a 3.8 TrustScore. In our census of recent reviews, 21% were classified as complaints, most often poor core service, support unhelpful, support unreachable. Elsewhere it scores 1.3★ on Google (as of November 2026). Of 443 company replies to negative reviews analysed, 26% engaged with the specific problem.

What goes wrong most, according to reviewers

Poor core service — 198 reports (35% of complaints)
Support unhelpful — 179 reports (32% of complaints)
Support unreachable — 169 reports (30% of complaints)

Full evidence, quotes and trends: the FirstPort complaint report.