Is DFDS legit?

A factual composite from public reviews, official regulator records, app stores and the company’s own policies. We report evidence, not verdicts of fraud or endorsement.

Based on 666 public Trustpilot reviews published 2024-02-22 to 2026-11-05 — see the Trustpilot page. Not affiliated with Trustpilot or DFDS.

DFDS is an established company with 20,695 Trustpilot reviews and a 4.1 TrustScore. In our census of recent reviews, 42% were classified as complaints, most often poor core service, other, overcharging. Elsewhere it scores 4.4★ on Google (as of November 2026). Of 557 company replies to negative reviews analysed, 25% engaged with the specific problem.

What goes wrong most, according to reviewers

Poor core service — 218 reports (39% of complaints)
Other — 112 reports (20% of complaints)
Overcharging — 74 reports (13% of complaints)

Full evidence, quotes and trends: the DFDS complaint report.