ComplaintCensus

London Stock Exchange Group vs MarketWatch: most-reported complaints compared

Most-reported issues at London Stock Exchange Group and MarketWatch, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

London Stock Exchange Group

TrustScore 1.8 · 17 reviews on Trustpilot.

17 reviews analysed, 2022-02-25 to 2026-09-05.

Complaint rate (recent window): 88%

0% of negative reviews get a company reply.

Other47%
Account/app problems27%
Support unreachable27%
Overcharging20%
“they said me pay 30000and then tay said me pay 96000 then they said me pay 146000”
1★ Trustpilot review, 2024-01-07

MarketWatch

TrustScore 2.2 · 103 reviews on Trustpilot.

100 reviews analysed, 2020-07-26 to 2026-06-09.

Complaint rate (recent window): 33%

0% of negative reviews get a company reply.

Other54%
Subscription trap12%
Billing errors12%
Support unhelpful9%
Overcharging6%
“Work with HF and MSM to manipulate the stock market. Appalling behaviour”
1★ Trustpilot review, 2021-03-11

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueLondon Stock Exchange GroupMarketWatch
Other47%54%
Overcharging20%6%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, London Stock Exchange Group or MarketWatch.