ComplaintCensus

Holborn Assets vs London Stock Exchange Group: most-reported complaints compared

Most-reported issues at Holborn Assets and London Stock Exchange Group, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Holborn Assets

TrustScore 4.1 · 2,614 reviews on Trustpilot.

221 reviews analysed, 2017-04-20 to 2026-09-18.

Complaint rate (recent window): 25%

6% of negative reviews get a company reply.

Other43%
Support unreachable24%
Support unhelpful23%
Misleading pricing18%
Overcharging10%
“We feel Holborn didn't bother to do any current investigation of Godwin's liquidity, leverage, trends in the UK market etc.”
1★ Trustpilot review, 2025-11-13

London Stock Exchange Group

TrustScore 1.8 · 17 reviews on Trustpilot.

17 reviews analysed, 2022-02-25 to 2026-09-05.

Complaint rate (recent window): 88%

0% of negative reviews get a company reply.

Other47%
Account/app problems27%
Support unreachable27%
Overcharging20%
“they said me pay 30000and then tay said me pay 96000 then they said me pay 146000”
1★ Trustpilot review, 2024-01-07

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueHolborn AssetsLondon Stock Exchange Group
Other43%47%
Support unreachable24%27%
Overcharging10%20%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Holborn Assets or London Stock Exchange Group.