Your Virtual Office London vs Your Company Formations: most-reported complaints compared
Most-reported issues at Your Virtual Office London and Your Company Formations, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Your Virtual Office London
TrustScore 4.9 · 3,848 reviews on Trustpilot.
274 reviews analysed, 2023-01-28 to 2026-09-04.
Complaint rate (recent window): 2%
100% of negative reviews get a company reply.
“left emails unanswered for days until I called”
Your Company Formations
TrustScore 4.8 · 10,129 reviews on Trustpilot.
463 reviews analysed, 2025-07-08 to 2026-09-23.
Complaint rate (recent window): 5%
100% of negative reviews get a company reply.
“customer service a joke the contact one sided until today the call backs only after i pushed and pushed”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Your Virtual Office London | Your Company Formations |
|---|---|---|
| Support unhelpful | 35% | 60% |
| Support unreachable | 19% | 28% |
| Other | 16% | 11% |
| Misleading pricing | 9% | 8% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Your Virtual Office London or Your Company Formations.