ComplaintCensus

TeePublic vs UberPrints: most-reported complaints compared

Most-reported issues at TeePublic and UberPrints, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

TeePublic

TrustScore 4.4 · 652,895 reviews on Trustpilot.

3,379 reviews analysed, 2026-07-29 to 2026-09-27.

Complaint rate (recent window): 13%

99% of negative reviews get a company reply.

Not as described39%
Faulty product27%
Delivery failed15%
Delivery late12%
Support unhelpful7%
“Recently the premium shirts have been switched to a different fabric makeup”
2★ Trustpilot review, 2026-08-01

UberPrints

TrustScore 4.8 · 17,799 reviews on Trustpilot.

419 reviews analysed, 2026-05-08 to 2026-09-17.

Complaint rate (recent window): 4%

100% of negative reviews get a company reply.

Faulty product36%
Not as described36%
Delivery failed20%
Misleading pricing4%
Delivery late4%
“When I got the shirt it cannot be read.”
1★ Trustpilot review, 2026-08-30

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueTeePublicUberPrints
Not as described39%36%
Faulty product27%36%
Delivery failed15%20%
Delivery late12%4%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, TeePublic or UberPrints.