Novatech vs Quiet PC.com: most-reported complaints compared
Most-reported issues at Novatech and Quiet PC.com, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Novatech
TrustScore 4.7 · 22,869 reviews on Trustpilot.
288 reviews analysed, 2024-02-14 to 2026-09-23.
Complaint rate (recent window): 5%
50% of negative reviews get a company reply.
“phoned them up several times to get them to sort it but each time i was fobbed off”
Quiet PC.com
TrustScore 5 · 4,341 reviews on Trustpilot.
254 reviews analysed, 2011-07-29 to 2026-08-31.
Complaint rate (recent window): 0%
0% of negative reviews get a company reply.
“builders had left the plastic protective film on the cooler clearly marked “Please remove before installation””
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Novatech | Quiet PC.com |
|---|---|---|
| Support unhelpful | 31% | 15% |
| Faulty product | 29% | 34% |
| Delivery late | 19% | 17% |
| Delivery failed | 12% | 21% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Novatech or Quiet PC.com.