ComplaintCensus

Mobilers vs Pol-Plan Ubezpieczenia: most-reported complaints compared

Most-reported issues at Mobilers and Pol-Plan Ubezpieczenia, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Mobilers

TrustScore 4.9 · 1,289 reviews on Trustpilot.

221 reviews analysed, 2017-07-11 to 2026-09-02.

Complaint rate (recent window): 2%

100% of negative reviews get a company reply.

Support unhelpful38%
Support unreachable31%
Other15%
Overcharging15%
“To get a quote they put a mark on your credit file.”
1★ Trustpilot review, 2017-07-11

Pol-Plan Ubezpieczenia

TrustScore 4.9 · 5,587 reviews on Trustpilot.

256 reviews analysed, 2022-03-28 to 2026-09-02.

Complaint rate (recent window): 2%

100% of negative reviews get a company reply.

Other26%
Support unhelpful24%
Overcharging21%
Misleading pricing9%
Warranty disputes6%
“They only give you " cover " so your car is insured. When it comes to use it, they will scam you”
1★ Trustpilot review, 2023-03-13

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueMobilersPol-Plan Ubezpieczenia
Support unhelpful38%24%
Support unreachable31%6%
Other15%26%
Overcharging15%21%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Mobilers or Pol-Plan Ubezpieczenia.