ComplaintCensus

Languex vs Tomedes - Professional translation services: most-reported complaints compared

Most-reported issues at Languex and Tomedes - Professional translation services, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Languex

TrustScore 4.7 · 1,696 reviews on Trustpilot.

252 reviews analysed, 2017-08-26 to 2026-08-28.

Complaint rate (recent window): 3%

0% of negative reviews get a company reply.

Support unreachable32%
Not as described24%
Delivery late17%
Support unhelpful15%
Faulty product13%
“it's been 5 days and no one is even replying to my emails or relying the chatbot on their website”
1★ Trustpilot review, 2022-05-14

Tomedes - Professional translation services

TrustScore 4.9 · 635 reviews on Trustpilot.

172 reviews analysed, 2020-04-29 to 2026-09-03.

Complaint rate (recent window): 1%

0% of negative reviews get a company reply.

Not as described44%
Other22%
Overcharging22%
Delivery late22%
“My project was delivered multiple weeks late containing contunued errors despite many rounds of calls and feedback”
1★ Trustpilot review, 2023-06-12

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueLanguexTomedes - Professional translation services
Not as described24%44%
Delivery late17%22%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Languex or Tomedes - Professional translation services.