ComplaintCensus

Keyzar Jewelry vs Shop LC: most-reported complaints compared

Most-reported issues at Keyzar Jewelry and Shop LC, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Keyzar Jewelry

TrustScore 4.9 · 1,435 reviews on Trustpilot.

281 reviews analysed, 2021-08-21 to 2026-09-09.

Complaint rate (recent window): 3%

100% of negative reviews get a company reply.

Support unhelpful36%
Faulty product33%
Not as described30%
Delivery late12%
Other10%
“the band was much thinner and cheaply made than it was advertised”
1★ Trustpilot review, 2022-09-10

Shop LC

TrustScore 4.3 · 32,182 reviews on Trustpilot.

2,211 reviews analysed, 2026-06-13 to 2026-09-23.

Complaint rate (recent window): 17%

99% of negative reviews get a company reply.

Faulty product22%
Not as described21%
Delivery failed19%
Delivery late15%
Support unhelpful11%
“they are not willing to do anything saying I only had 30 for a refund”
1★ Trustpilot review, 2026-08-06

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueKeyzar JewelryShop LC
Support unhelpful36%11%
Faulty product33%22%
Not as described30%21%
Delivery late12%15%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Keyzar Jewelry or Shop LC.