GO Outdoors vs Uttings: most-reported complaints compared
Most-reported issues at GO Outdoors and Uttings, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
GO Outdoors
TrustScore 4.5 · 273,309 reviews on Trustpilot.
3,585 reviews analysed, 2026-06-11 to 2026-09-26.
Complaint rate (recent window): 19%
100% of negative reviews get a company reply.
“neither were available”
Uttings
TrustScore 4.9 · 50,362 reviews on Trustpilot.
947 reviews analysed, 2015-04-06 to 2026-09-07.
Complaint rate (recent window): 1%
42% of negative reviews get a company reply.
“Goods delivered to wrong address 50 miles as a result. Again a complaint. Uttings couldn't care less”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | GO Outdoors | Uttings |
|---|---|---|
| Delivery failed | 34% | 29% |
| Delivery late | 29% | 18% |
| Support unhelpful | 18% | 10% |
| Support unreachable | 12% | 12% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, GO Outdoors or Uttings.