Express Golf vs Golf Online • Golf Shop • #GoingThatExtraYard: most-reported complaints compared
Most-reported issues at Express Golf and Golf Online • Golf Shop • #GoingThatExtraYard, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Express Golf
TrustScore 4.9 · 5,946 reviews on Trustpilot.
258 reviews analysed, 2019-02-19 to 2026-09-01.
Complaint rate (recent window): 0%
0% of negative reviews get a company reply.
“Delivery was late. Emailed asking when I would receive. No response ever received.”
Golf Online • Golf Shop • #GoingThatExtraYard
TrustScore 4.9 · 38,838 reviews on Trustpilot.
480 reviews analysed, 2025-08-19 to 2026-09-19.
Complaint rate (recent window): 2%
97% of negative reviews get a company reply.
“As yet no communication back from Golf online”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Express Golf | Golf Online • Golf Shop • #GoingThatExtraYard |
|---|---|---|
| Delivery late | 35% | 16% |
| Delivery failed | 30% | 22% |
| Other | 12% | 11% |
| Faulty product | 5% | 18% |
| Not as described | 5% | 20% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Express Golf or Golf Online • Golf Shop • #GoingThatExtraYard.