ComplaintCensus

Companies MadeSimple vs Quality Company Formations: most-reported complaints compared

Most-reported issues at Companies MadeSimple and Quality Company Formations, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Companies MadeSimple

TrustScore 4.8 · 5,047 reviews on Trustpilot.

414 reviews analysed, 2025-10-13 to 2026-09-23.

Complaint rate (recent window): 3%

100% of negative reviews get a company reply.

Support unhelpful44%
Other20%
Account/app problems20%
Billing errors7%
Support unreachable7%
“When I tried to explain my situation, his only response was: “Request a refund.” — no help, no understanding, and no effort to solve the issue”
1★ Trustpilot review, 2025-10-31

Quality Company Formations

TrustScore 4.8 · 2,585 reviews on Trustpilot.

250 reviews analysed, 2018-10-27 to 2026-08-26.

Complaint rate (recent window): 4%

100% of negative reviews get a company reply.

Support unhelpful36%
Other18%
Support unreachable11%
Delivery late9%
Misleading pricing9%
“Unclear pricing packages that lead to surprises”
1★ Trustpilot review, 2019-09-05

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueCompanies MadeSimpleQuality Company Formations
Support unhelpful44%36%
Other20%18%
Support unreachable7%11%
Delivery late5%9%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Companies MadeSimple or Quality Company Formations.