ComplaintCensus

CheapOair.com vs FlyDealFare.com: most-reported complaints compared

Most-reported issues at CheapOair.com and FlyDealFare.com, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

CheapOair.com

TrustScore 4.1 · 36,266 reviews on Trustpilot.

796 reviews analysed, 2026-06-16 to 2026-09-23.

Complaint rate (recent window): 22%

100% of negative reviews get a company reply.

Support unhelpful29%
Overcharging23%
Misleading pricing22%
Other13%
Billing errors12%
“Unfortunately as I have several times contact them and four times sent my passport photo they haven't modified the misspelling and every time tell we have requested the airline ti modify your details but they haven't ans”
1★ Trustpilot review, 2026-08-07

FlyDealFare.com

TrustScore 4.9 · 11,885 reviews on Trustpilot.

376 reviews analysed, 2015-11-23 to 2026-08-26.

Complaint rate (recent window): 1%

62% of negative reviews get a company reply.

Support unhelpful42%
Misleading pricing28%
Overcharging26%
Support unreachable10%
Refunds delayed9%
“It’s almost 5 months I am struggling to get my own money back”
1★ Trustpilot review, 2021-10-21

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueCheapOair.comFlyDealFare.com
Support unhelpful29%42%
Overcharging23%26%
Misleading pricing22%28%
Support unreachable9%10%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, CheapOair.com or FlyDealFare.com.