Carcraft vs webuyanycar: most-reported complaints compared
Most-reported issues at Carcraft and webuyanycar, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Carcraft
TrustScore 1 · 1,063 reviews on Trustpilot.
242 reviews analysed, 2012-03-29 to 2025-05-23.
Complaint rate (recent window): 33%
0% of negative reviews get a company reply.
“they sold me a faulty car and couldn't have been less willing to help.”
webuyanycar
TrustScore 4.7 · 349,532 reviews on Trustpilot.
1,908 reviews analysed, 2026-07-26 to 2026-09-27.
Complaint rate (recent window): 3%
100% of negative reviews get a company reply.
“When i arrived the advisor offered meless than half of what i was offered”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Carcraft | webuyanycar |
|---|---|---|
| Support unhelpful | 42% | 10% |
| Misleading pricing | 28% | 63% |
| Overcharging | 19% | 10% |
| Other | 12% | 18% |
| Support unreachable | 8% | 2% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Carcraft or webuyanycar.