ComplaintCensus

ALTA Language Services vs Tomedes - Professional translation services: most-reported complaints compared

Most-reported issues at ALTA Language Services and Tomedes - Professional translation services, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

ALTA Language Services

TrustScore 4.8 · 1,345 reviews on Trustpilot.

272 reviews analysed, 2019-01-22 to 2026-08-31.

Complaint rate (recent window): 7%

100% of negative reviews get a company reply.

Support unhelpful28%
Other19%
Not as described15%
Poor core service13%
Support unreachable8%
“my test DIDN’T WORK which is why she was having to read the prompt in English”
1★ Trustpilot review, 2023-01-13

Tomedes - Professional translation services

TrustScore 4.9 · 635 reviews on Trustpilot.

172 reviews analysed, 2020-04-29 to 2026-09-03.

Complaint rate (recent window): 1%

0% of negative reviews get a company reply.

Not as described44%
Other22%
Overcharging22%
Delivery late22%
“My project was delivered multiple weeks late containing contunued errors despite many rounds of calls and feedback”
1★ Trustpilot review, 2023-06-12

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueALTA Language ServicesTomedes - Professional translation services
Other19%22%
Not as described15%44%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, ALTA Language Services or Tomedes - Professional translation services.