ComplaintCensus

The All-England Lawn Tennis and Croquet Club vs Ticketmaster UK: most-reported complaints compared

Most-reported issues at The All-England Lawn Tennis and Croquet Club and Ticketmaster UK, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

The All-England Lawn Tennis and Croquet Club

TrustScore 2.4 · 37 reviews on Trustpilot.

36 reviews analysed, 2021-04-20 to 2026-07-13.

Complaint rate (recent window): 64%

0% of negative reviews get a company reply.

Support unreachable39%
Other30%
Account/app problems22%
Hard to cancel17%
Support unhelpful13%
“I emailed Wimbledon to ask if there were any lower seats available but my email was ignored.”
1★ Trustpilot review, 2024-07-18

Ticketmaster UK

TrustScore 4 · 79,044 reviews on Trustpilot.

1,078 reviews analysed, 2026-07-26 to 2026-09-26.

Complaint rate (recent window): 23%

0% of negative reviews get a company reply.

Not as described33%
Other20%
Support unhelpful18%
Account/app problems12%
Misleading pricing7%
“I feel calling these tickets VIP could be contested under the trade descriptions act.”
1★ Trustpilot review, 2026-08-24

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueThe All-England Lawn Tennis and Croquet ClubTicketmaster UK
Other30%20%
Account/app problems22%12%
Support unhelpful13%18%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, The All-England Lawn Tennis and Croquet Club or Ticketmaster UK.