ComplaintCensus

VisitorsCoverage Inc. vs Visitors Insurance - Community Insurance Agency, Inc.: most-reported complaints compared

Most-reported issues at VisitorsCoverage Inc. and Visitors Insurance - Community Insurance Agency, Inc., according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

VisitorsCoverage Inc.

TrustScore 4.7 · 7,070 reviews on Trustpilot.

356 reviews analysed, 2022-09-15 to 2026-09-14.

Complaint rate (recent window): 7%

100% of negative reviews get a company reply.

Account/app problems28%
Other20%
Misleading pricing18%
Warranty disputes11%
Support unhelpful8%
“Initially, declined a perfectly good credit card with no adequate explanation.”
3★ Trustpilot review, 2025-09-26

Visitors Insurance - Community Insurance Agency, Inc.

TrustScore 4.7 · 1,062 reviews on Trustpilot.

245 reviews analysed, 2018-01-23 to 2026-08-20.

Complaint rate (recent window): 4%

100% of negative reviews get a company reply.

Other26%
Support unreachable20%
Support unhelpful18%
Misleading pricing15%
Warranty disputes10%
“It is hard to find the doctor who would accept this your coverage policy. At least 4 contacted refused to accept it.”
1★ Trustpilot review, 2023-08-01

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueVisitorsCoverage Inc.Visitors Insurance - Community Insurance Agency, Inc.
Other20%26%
Misleading pricing18%15%
Warranty disputes11%10%
Support unhelpful8%18%
Support unreachable7%20%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, VisitorsCoverage Inc. or Visitors Insurance - Community Insurance Agency, Inc..