ComplaintCensus

ECO-WORTHY UK vs ECO-WORTHY: most-reported complaints compared

Most-reported issues at ECO-WORTHY UK and ECO-WORTHY, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

ECO-WORTHY UK

TrustScore 4.2 · 171 reviews on Trustpilot.

106 reviews analysed, 2025-03-05 to 2026-09-16.

Complaint rate (recent window): 18%

70% of negative reviews get a company reply.

Faulty product58%
Support unhelpful42%
Delivery failed26%
Warranty disputes21%
Support unreachable16%
“My attempts to get technical support from the UK team have been completely ignored”
1★ Trustpilot review, 2025-10-22

ECO-WORTHY

TrustScore 4.1 · 1,587 reviews on Trustpilot.

213 reviews analysed, 2026-01-12 to 2026-09-20.

Complaint rate (recent window): 22%

100% of negative reviews get a company reply.

Faulty product45%
Support unhelpful32%
Support unreachable26%
Warranty disputes19%
Delivery late17%
“Battery monitor won't work properly brand new out of box”
1★ Trustpilot review, 2026-07-17

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueECO-WORTHY UKECO-WORTHY
Faulty product58%45%
Support unhelpful42%32%
Delivery failed26%13%
Warranty disputes21%19%
Support unreachable16%26%
Delivery late10%17%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, ECO-WORTHY UK or ECO-WORTHY.