Translation Online | Certified Translation Service UK vs Absolute Translations: most-reported complaints compared
Most-reported issues at Translation Online | Certified Translation Service UK and Absolute Translations, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
Translation Online | Certified Translation Service UK
TrustScore 4.9 · 557 reviews on Trustpilot.
160 reviews analysed, 2025-05-16 to 2026-08-11.
0% of negative reviews get a company reply.
“I have received a document (including full name, date of birth and address) of a stranger and my translation was flawed”
Absolute Translations
TrustScore 4.8 · 2,601 reviews on Trustpilot.
271 reviews analysed, 2018-01-10 to 2026-09-01.
Complaint rate (recent window): 3%
100% of negative reviews get a company reply.
“translated with two substantial errors which went to the root of the claim”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | Translation Online | Certified Translation Service UK | Absolute Translations |
|---|---|---|
| Support unhelpful | 50% | 11% |
| Faulty product | 50% | 15% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Translation Online | Certified Translation Service UK or Absolute Translations.