TranslateSwift vs Tomedes - Professional translation services: most-reported complaints compared
Most-reported issues at TranslateSwift and Tomedes - Professional translation services, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.
TranslateSwift
TrustScore 4.5 · 1,382 reviews on Trustpilot.
354 reviews analysed, 2024-03-14 to 2026-09-24.
Complaint rate (recent window): 11%
32% of negative reviews get a company reply.
“i was charged a different amount from the quote i got, thinking i was charged in AU$ when in stead i was charged in US$”
Tomedes - Professional translation services
TrustScore 4.9 · 635 reviews on Trustpilot.
172 reviews analysed, 2020-04-29 to 2026-09-03.
Complaint rate (recent window): 1%
0% of negative reviews get a company reply.
“My project was delivered multiple weeks late containing contunued errors despite many rounds of calls and feedback”
Reported on both
Issues with an evidenced category (at least two verbatim quotes) on both sides.
| Issue | TranslateSwift | Tomedes - Professional translation services |
|---|---|---|
| Overcharging | 25% | 22% |
| Not as described | 14% | 44% |
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, TranslateSwift or Tomedes - Professional translation services.