ComplaintCensus

Total Password vs IObit: most-reported complaints compared

Most-reported issues at Total Password and IObit, according to reviewers on Trustpilot — classified by our automated reader and backed by verbatim quotes from distinct reviews. This is a side-by-side of what reviewers report, not a score, rating or recommendation for either company.

Total Password

TrustScore 4.6 · 311 reviews on Trustpilot.

167 reviews analysed, 2025-04-09 to 2026-09-23.

Complaint rate (recent window): 6%

100% of negative reviews get a company reply.

Account/app problems50%
Other30%
“I could not open Amazon because all of my old passoword were ereased last night.”
3★ Trustpilot review, 2025-04-24

IObit

TrustScore 4.6 · 2,281 reviews on Trustpilot.

679 reviews analysed, 2017-10-22 to 2026-09-24.

Complaint rate (recent window): 8%

99% of negative reviews get a company reply.

Faulty product28%
Other20%
Subscription trap18%
Support unhelpful18%
Support unreachable14%
“IT CORRUPTS YOUR DRIVERS THAT EVEN RESTORE WILL NOT FIX”
3★ Trustpilot review, 2022-08-01

Reported on both

Issues with an evidenced category (at least two verbatim quotes) on both sides.

IssueTotal PasswordIObit
Other30%20%

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Figures are census classifications, not official statistics, and reflect what reviewers reported — not findings of wrongdoing by either company. Not affiliated with, endorsed by, or sponsored by Trustpilot A/S, Total Password or IObit.